News and information from the world of
regulatory compliance and risk management

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
9 June 2014

On 13th June, the Consumer Protection (Distance Selling) Regulations 2000 and the  Cancellation of Contracts made in a Consumer’s Home or Place of Work etc Regulations 2008 will be superseded by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

The Regulations apply to contracts entered into on or after that date and impose a new statutory regulatory regime for certain consumer contracts. Solicitors will need to review and amend their client care documentation.

The new regulations apply when the client is a consumer and the contract is entered into:

  • on the solicitors’ premises
  • away from the solicitors’ premises or following discussions which have taken place there
  • at a distance as part of an organised distance sales service

The regulations also extend the previous cancellation period of 7 days to 14 days.

Click here to download our free guidance note on the Consumer Contracts Regulations 2013.

Contact us for further advice and if you would like us to review and amend your client care documentation.

read more articles