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Ombudsman report looks at personal injury issues

Ombudsman report looks at personal injury issues

The Legal Ombudsman has looked at the areas of personal injury work that generate the most complaints. Its thematic review focuses on the five main areas during a claims process that it receives complaints about and gives insight into how it determines service and the...
SRA guidance on offering inducements updated

SRA guidance on offering inducements updated

The Solicitors Regulation Authority (SRA) has updated its guidance on offering inducements in order to reflect the government ban on their use to attract clients in personal injury cases. The Criminal Justice and Courts Act 2015 introduces the ban which comes into...