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Ombudsman report looks at personal injury issues

Ombudsman report looks at personal injury issues

The Legal Ombudsman has looked at the areas of personal injury work that generate the most complaints. Its thematic review focuses on the five main areas during a claims process that it receives complaints about and gives insight into how it determines service and the...
Legal Ombudsman (LeO) change of address

Legal Ombudsman (LeO) change of address

The Legal Ombudsman (LeO) has changed its postal address to: PO Box 806 Wolverhampton WV1 9WJ You should amend your client care documents and com-plaints policy to reflect this. LeO scans all received post and has changed its scanning provider, hence the change....