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New DUAA Complaints Handling Rules Are Now in Force – Has Your Firm Updated Its Documentation?

New DUAA Complaints Handling Rules Are Now in Force – Has Your Firm Updated Its Documentation?

by Yasmin Robinson | Jun 22, 2026 | News

The Data (Use and Access) Act 2025 (DUAA) introduced a significant change to the UK’s data protection framework which came into force on 19 June 2026. While much of the commentary around the DUAA has focused on lawful bases for processing, cookies and automated...
Solicitors could still face sanction for delays caused by other parties, LeO warns

Solicitors could still face sanction for delays caused by other parties, LeO warns

by Yasmin Robinson | May 28, 2025 | News

Law firms should keep clients informed about delays caused by third parties, the legal ombudsman has advised. In the latest of a series of articles taking lessons from past complaints, the ombudsman said it was unlikely ever to sanction a firm purely over a delay...

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    • Orderly Closure of Law Firms
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