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Changes to the Legal Ombudsman’s Scheme Rules from 1 April 2023

Changes to the Legal Ombudsman’s Scheme Rules from 1 April 2023

by Yasmin Robinson | Oct 31, 2022 | News

Earlier this year the Legal Ombudsman (LeO) undertook a review of its Scheme Rules to identify opportunities to improve the customer experience by enhancing operational efficiency, removing historic obstacles to resolving cases both quickly and with minimum formality,...
Updates for your website, terms of business and client care documents

Updates for your website, terms of business and client care documents

by Yasmin Robinson | Feb 1, 2012 | News

To comply with Chapter 8 of the Handbook, your letterhead, website and e-mail footer must now (inter alia) show the words “authorised and regulated by the Solicitors Regulation Authority” and the firm’s SRA number (or Companies House registration...

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    • Orderly Closure of Law Firms
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